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Contacts

We are available every day. The fastest way is to contact support directly in the app — it sees your order and resolves the issue on the spot. You can also write via Telegram or email.

Support in the app

The support chat is built into the app. In an active order, there is also an SOS button: call to support, geolocation capture, and quick dial 112.

Telegram

Our bot will help you get started and answer questions.

@freehands_bot

Email

For inquiries, documents, and partnership proposals.

support@svobruki.ru

Working hours

Support responds daily from 9:00 AM to 9:00 PM. In an active order, emergency assistance is available 24/7 via the SOS button.

Requisites

Service operator «Свободные руки»
Name
LLC «…»
TIN
OGRN
Address

The legal entity details are being clarified — they will be provided after the service operator's registration.