Trust is built not on contractors' promises, but on service guarantees. We check documents through moderation, hold money in reserve until the job is done, and are always available if something goes wrong.
Contractors provide documents, and we check them before approval. Only those who have passed the verification are assigned to orders.
Track on the map how the performer is coming to you. You can also share the trip with a loved one — just like in a taxi.
First the result, then the money. With online payment, the amount is held in reserve and only goes to the performer when you confirm that everything is done.
In an active order, the SOS button is always at hand: call support, fix geolocation, and quick dial for 112. Support is available every day.
Chat and calls are within the app. Your phone number is not shared with the performer.
Document verification does not replace your own diligence.
To get on the line and receive orders, the performer undergoes verification. We do not publish master profiles — the client does not choose a specific person, but anyone who takes an order has already been approved by moderation.
The performer uploads an identity document and takes a selfie. Documents are submitted and checked by moderation — until then, access to orders is closed.
Only those who have passed verification are connected to orders. As the work progresses, the performer accumulates a rating and the number of completed orders — you see them before confirming.
Only those who actually ordered and paid for the work through the service can leave a rating. There are no inflated ratings or paid reviews here.
We verify the provided documents, but verification does not guarantee results and does not replace your diligence. Assess the performer by rating and order history, and for online payments, funds remain in reserve until confirmation.
With online payment, the amount is frozen on the service account and is released to the performer only after you confirm that everything is done. If the work is not completed or done poorly, the money is still in reserve — withholding or refunding it through a dispute is easier than after cash payment.
If you couldn't reach an agreement with the performer, open a dispute in the app. Support will step in, and arbitration will review the correspondence, photo report, and order history, and make a decision on refund or withholding.
Performers provide documents that our moderation team checks; only those who pass verification are allowed to take orders. You can see ratings and the number of completed orders. Verification does not replace your own caution.
After the work is done. Pay in cash to the performer or online by card. With online payment, the money is held in reserve and is released to the performer only after you confirm that everything is completed.
Describe the problem in the app — we'll involve support and arbitration. With online payment, the money is in reserve, making it easier to refund or withhold the amount in case of a dispute.
For home services, you can select the 'female performer only' filter. The exact address is revealed to the performer only when they are on their way to you, and active orders always have an SOS button and the ability to share the order with a loved one.
No. Communication and calls take place within the app through a secure channel. Your phone number is not shared with the performer.
Describe your task — we'll find a performer nearby, and your money stays under control until the job is done.
Create orderFree listing · pay after work